Reference

What Our Legal Page Covers

This is where we lay out the rules you agree to when you open an account, how we handle your data, and what you can ask us for.

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tuna178 What Our Legal Page Covers
HOW WE HANDLE IT

Data, Cookies and Your Account Security

We keep your account and payment data as small as it needs to be: your registered details, the DANA, OVO or GoPay transaction records tied to your wallet, and the security events logged each time you sign in. Cookies help the lobby remember your session between visits, and you can clear them in your browser or the mobile app's settings at any time. We keep your data only as long as your account is active or as the law on retention requires, then we remove it.

Session cookies

We use cookies to keep your login session and your wallet chip selections in place across visits. Clearing them just signs you out; it does not delete your account.

Transaction records

Your DANA, OVO and GoPay transfers are logged so your balance and withdrawal history stay accurate. Those records sit with your account, not in a public view.

Sign-in security

Each login from the mobile app or desktop lobby is logged as a security event. Unusual activity prompts a fresh verification step before your session continues.

Retention & deletion

We hold your data while your account is active and remove it when the law allows. Request deletion through support and we will confirm once it is done.

LEGAL CONTACT

Where to Ask About Policy

If you want your account data reviewed, need a copy of what we hold, or want to raise a concern tied to these terms, our support team handles those requests directly. Reach us through the lobby's help section and we will route your query to the right desk.

In-lobby help desk Open the support tab inside your account and choose the policy option to file a data request or dispute. We acknowledge every request and respond through your registered contact.
Registered email Send account-related policy questions from the email tied to your registered profile. That lets us verify your identity without asking you to resend personal details.
Wallet verification desk Questions about how your DANA, OVO or GoPay payment records are stored go to the same desk that checks your wallet during withdrawal verification.

Legal Questions Players Actually Ask

These are the policy questions we hear most from players in Indonesia who are checking our terms before they register. Each answer points to the part of this page that covers it.

Yes. Contact our support desk through the lobby and request account deletion. We remove your records where the law allows and confirm once the process is complete.

Raise a data request via the support tab and pick the policy option. We verify your registered email, compile what we hold, and send it to that address.

We keep the deposit and withdrawal records tied to your account so your balance history stays accurate. Those records are visible only on your account, not publicly.

Cookies on our site handle your session and login between visits. They do not build a marketing profile of you beyond the lobby, and you can clear them anytime.

Where local law restricts access, we follow it. If your eligible region changes, we may pause your account and tell you through your registered contact.

Send the corrected detail from your registered email and our support desk updates your profile. Wallet names and numbers get an extra verification check first.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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